Contact

Contact

Customer Support

We help you in writing, through our WhatsApp chat. We do not take phone calls. Keeping everything in writing means nothing gets lost, and you always have a record of what was agreed. Chat with us on WhatsApp: +230 5855 8241

When we reply

  • Monday to Saturday, 8 am to 5 pm: usually within a few hours.
  • Evenings, Sundays and public holidays: the next working day.
  • The online store stays open 24/7.

To help us answer quickly

Send your order number with your message, and add photos when it is about an item.

Common requests

  • Order status: see Track My Order, or ask in the chat.
  • Payment confirmation: send your transfer slip in the chat.
  • Damaged or wrong item: write within 48 hours of delivery, with photos or video.
  • Returns and exchanges: read our Return & Exchange Policy first.

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